Legal notice website
By accessing this site, you are informed that the use of the Internet requires compliance with a set of laws relating to copyright and the Data Protection Act. HOTEL ACROPOLE and ELIOPHOT cannot be held responsible for any errors or omissions. The publisher also reserves the right to modify and update the data on the site at any time.
In application of the French Code of Intellectual Property, the reproduction for any use other than private, the sale, the distribution, the publication, the adaptation or the communication, partial or integral, of the data (presentation, layout of the site, photos, texts and illustrations protected by the copyright) are strictly subjected to the written and preliminary authorization of the holders of the rights, above mentioned.
Any user having deposited directly or indirectly nominative information has a right of access and rectification in accordance with the law n° 7817 of the 6/01/78 (Data processing and Freedoms) with the administrator of the site.
Identity of the person in charge of the treatment
The Site is published by the operating company whose contact details are above.
Nature of personal data
The term "personal data" means any personal information that you may share with the operating company and that may allow the latter, directly or indirectly, to identify you as a natural person, for example when visiting the website, requesting information, booking a room or other services.
The personal data collected
You may be asked to provide personal data when you browse the website of the operating company.
The compulsory or optional nature of the information requested is indicated at the time of collection by an asterisk "*". The information requested by an asterisk is mandatory because it is essential to the processing of your various requests. The other information is intended to get to know you better and to improve the services offered to you. It is therefore optional.
The operating company collects and processes your name, first name, email address, billing address, telephone number, IP address, connection data and navigation data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.), your online reviews.
When are your personal data collected?
You browse the website (IP address and Cookies) and consult products or services;
You send your observations/comments to the operating company in certain sections, via questionnaires or contact forms, official page of the social networks of the operating company;
You send the operating company an e-mail message;
You subscribe to the newsletter mailing list;
You share a page or an offer by sending an email or through a social network;
You answer a satisfaction questionnaire;
You make a request for a quote.
The information collected is stored in our different reservation systems on secure and SSL certified databases.
This database includes: guests' names, addresses, telephone numbers, extensions, company names and credit card information. We may also record other information such as your room, meal, beverage and other service preferences, as well as the history of your stay with us.
Purpose of data collection by the operating company
Through the website, the operating company collects data about you that is strictly necessary for the following purposes
To manage your requests for information and reservations, as well as any loyalty program;
To improve and personalize the services of the operating company in order to facilitate your navigation on the website;
To manage and follow the whole of the customer relationship;
To manage the registration to the news and promotional offers of the operating company (newsletter);
To manage all your access requests according to the legislation in force;
To manage unpaid invoices and disputes;
To manage application requests within the framework of the job offers of the operating company which held your attention, or any request for spontaneous application;
Measuring quality and satisfaction.
If you do not provide the required information, your request will not be processed.
Transparency and purpose
No personal data is or will be collected without your knowledge. The optional or compulsory nature of the information to be communicated to the operating company within the framework of the collection carried out on the website will be indicated to you beforehand, via the presence of the symbol "*" asterisk. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.
Proportionality and relevance
The operating company only collects and processes personal data that is necessary for the proper processing of your request or for the personalization of the services offered to you.
Data storage time
The operating company will only store your personal data for as long as is necessary for processing in accordance with applicable law.
Security and confidentiality
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorized third parties.
We may be required to disclose your personal information to local authorities if required by law or in the course of an investigation and in accordance with local regulations.
Like most websites, certain information is automatically logged. This information includes protocol addresses (IP address), type of browser used, internet service provider, referring and ending pages, operating system, date, time and clickstream data. Cookies do not record information provided by users during an online reservation or customer account registration. Cookies identify your browser rather than you and cannot by themselves reveal your identity.
Respecting your rights
You are informed of your rights of interrogation, access, rectification and opposition for legitimate reasons as well as your right of opposition to commercial prospecting in accordance with the provisions of the law n°78-17 of January 6, 1978.
Rights of access, rectification and opposition
In accordance with the law n° 78-17 of January 6, 1978, relating to Data processing, the Files and Freedoms, you profit, on simple written request, of a right of access and of correction on information concerning you.
You can also, for legitimate reasons, oppose the processing of data concerning you.
To exercise one of these rights and obtain information about you, simply contact the operating company whose contact details are available at the beginning of this Legal Notice.
When consulting the website, certain information relating to the navigation of your terminal may be recorded in files called "Cookies" installed on your terminal, subject to the choices you have expressed concerning cookies and which you can modify at any time.
A cookie is a small text file saved in a dedicated space on the hard disk of your terminal, when you consult an online service thanks to your browser. It allows its issuer to identify the terminal in which it is stored, for the duration of validity or storage of the cookie.
The cookies issued by the operating company are used for the purposes described below, during the period of validity of the cookie concerned, subject to your choices resulting from the settings of your browser software used during your visit to the website and whose settings you can change at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website pages
Only the issuer of a cookie is likely to read or modify the information contained therein.
Different types of cookies are used on the website, they have different purposes. Some are necessary for your use of the website.
These are cookies that allow the company to
- to generate statistics and different elements composing the website (sections and contents visited, path) in order to improve the proposed browsing experience;
- to count the total number of advertisements displayed by the company on its advertising spaces, to identify these advertisements, the number of times they are displayed, the number of clicks and navigation information.
Example of analytical cookies
_ga Analytics: recording of navigation data
__utm Analytics : recording of navigation data
_gac Campaign: recording of navigation data for advertising campaigns
Cookies and social network plug-ins (social buttons)
The operating company is likely to include on the website tools for sharing content with other people or to let these other people know your consultation or your opinion concerning a content of our site. This is notably the case of "Share" and "Like" buttons from social networks such as Facebook, Twitter, etc.
The operating company has no control over the process used by social networks to collect information.
Facebook Connect: login using your Facebook account
Facebook Social Graph: sharing the page on Facebook
Pinterest: share the page on Pinterest
Linkedin: share the page on Linkedin
Instagram: share the page on Instagram
Cookies and machine identifiers for secure transactions
We inform you that during your order, the operating company, or its service providers acting on its behalf, may deposit cookies or collect information relating to your terminal, in particular the information (technical security attributes) necessary for the recognition of equipment (computer, tablet or cell phone) in order to allow the identification of your equipment for the purposes of securing transactions in your interest.
The advertising content (graphics, animations, videos, etc.) distributed in the advertising spaces of the operating company may contain cookies issued by third parties which may allow, during the period of validity of the cookies, to count the clicks, but also to offer you the most suitable advertisements according to your browsing behavior, interests and preferences.
The refusal of advertising cookies has no impact on the use of the site and will not result in the cessation of advertising on the site or on the Internet. It will only result in the display of advertising that does not take into account your interests or preferences.
These cookies depend mainly on the advertising agencies. We cannot list them exhaustively:
AdWords: purchase of sponsored keywords displayed on Google
Facebook Custom Audience
Targeted advertising: recording of browsing patterns
The site is likely to contain cookies issued by third parties (agencies and advertising tools) and to allow the latter, during the period of validity of this cookie to collect browsing data relating to devices connecting to our sites, but also to offer you advertising content likely to correspond to your previous navigation on the site.
Under no circumstances does this collection of data allow these service providers to identify you personally. Your name, first name, user name, postal address, e-mail address and password are never communicated to third parties without your prior and explicit consent.
Your choices regarding cookies
The choices offered to you by your browser software
You can customize your web browser (Google Chrome, Internet Explorer, Mozilla Firefox etc...) so that cookies are stored in your terminal or, on the contrary, that they are refused.
If you refuse to accept cookies, certain functions, such as identification / connection to your personal space, customization of your navigation (choice of preferred language for example) will no longer be available.
The operating company declines all responsibility for the consequences linked to the degraded functioning of its services and functionalities due to the refusal of the cookie.
How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser which will allow you to know how to modify your wishes regarding cookies.
For Internet Explorer™
In Internet Explorer, click on the Tools button, then Internet Options. On the General tab, under Browsing History, click on Settings. Click the View Files button. Click the Name column heading to sort all files alphabetically, and then scroll down the list until you see files that begin with the prefix "Cookie" (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) with the name of the operating company and delete them. Close the window that contains the list of files, then double-click OK to return to Internet Explorer.
In your browser, choose Edit menu > Preferences. Click on Security. Click on Show Cookies. Select the cookies that contain the operating company's name and click Delete or Delete All. After deleting the cookies, click Done.
Open Google Chrome. On the browser toolbar, click More. Move your cursor to More Tools, and then click Clear Browsing Data. In the Clear Browsing Data window, check the Cookies and data from other sites or plug-ins and Cached images and files boxes. Use the menu at the top to select the amount of data you wish to delete. Select From Start to delete everything. Click Clear Browsing Data.
Go to the "Tools" tab of the browser and select the "Options" menu. In the window that appears, choose "Privacy" and click on "delete specific cookies". Locate the files that contain the name of the operating company. Select them and delete them.
For more information on cookies
The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer is entitled to refer to the Tourism and Travel Mediator, whose contact details are currently as follows
Tourism and Travel Mediator,
MTV Travel Tourism Mediation
BP 80 303
75823 Paris Cedex 17